Water damage restoration in Lewisville, TX deals with a city that has more water around it than most. Water covers about 14 percent of its area, with Lewisville Lake, the Elm Fork of the Trinity River, Prairie Creek and Timber Creek all inside or near its borders. Our 24/7 emergency line serves ZIP codes 75057, 75067 and 75077, and this page explains the problems that call us most.
Lewisville at a glance
Lake city, creek city
Lewisville Lake was created when the Garza-Little Elm Dam was completed in 1954, and the city's rapid growth followed.
Emergency dispatch around the clock
The line is answered 24/7, with same-day response as the goal when available and no arrival time promised.
Next to Coppell
Lewisville borders Coppell on the north, so it is one of the closest towns we serve.
The most common Lewisville water problems
Lewisville went from 24,273 residents in 1980 to 46,521 in 1990 and 77,737 in 2000, so a large share of its homes are now 25 to 45 years old. At that age, supply lines, water heaters, washing machine hoses and toilet fill valves fail on a schedule. Add heavy North Texas rain and you have two main sources of calls: plumbing failures inside and runoff or roof leaks from outside.
Newer areas have their own pattern. Castle Hills, which the city annexed in November 2021, adds about 3,000 acres and 18,000 residents, and newer homes still see supply line connector failures and appliance leaks. The age of a house changes the likely cause, not the need for fast drying.
When water is spreading in Lewisville
If water is moving across a floor, dripping through a ceiling or backing up from a drain, call the 24/7 line right away and do not wait for the water to stop on its own. The dispatcher will tell you how to shut off the source and what to move. A crew is arranged for the same day when available, and no arrival time is promised.
Emergency water removal gets the standing water out first, and drying equipment follows. If the water came from a creek or storm drain, the job is flood damage restoration.
If Water Is Still Spreading
Find and close the valve
Locate the main shutoff or the fixture valve and close it. If the leak is from the roof, collect the drip and move furniture.
Check the power
Turn off power to wet areas only if the panel is dry to reach. Keep everyone out of any water that may be sewage.
Lift, photograph, call
Raise valuables and photograph the damage. Call (817) 623-9267 and describe what you see.
What the 2015 Denton Creek flooding showed
In June 2015, Denton Creek flooding forced the evacuation of Creekside Mobile Home Park on Ace Lane, and a temporary shelter opened at the Fred Herring Recreation Center. Homes and streets there could stay flooded for several days.
Floods that last days leave materials soaked for much longer than a pipe break does, so drying after the water recedes can take longer and removal of porous materials is more likely. If your home was touched by creek water, call before the water has fully gone down so a plan is ready.
Where Lewisville's water comes from
The City of Lewisville says its water comes from Lewisville Lake and that it also buys treated water from the City of Dallas. Its Water Treatment Plant number one can produce more than 20 million gallons a day from the lake, and the total system capacity is 53.4 million gallons a day. Treatment plant staff can be reached at 972.219.3540 about water supply questions.
A problem in the street or at the meter belongs to the city. Water inside your house belongs to you and your insurer, and a restoration crew can start drying right away.
Vista Ridge, Old Town and commercial buildings
Vista Ridge is a small plateau in the southeast corner of the city, where Vista Ridge Mall opened in 1989 at I-35E and Round Grove Road. Old Town added the Lewisville Grand Theater in 2011. Large retail and entertainment buildings have long roof drains and shared plumbing, and a failure in one tenant space can affect neighbors.
Commercial tenants should call the 24/7 line and notify building management. Mitigation in a multi-tenant building often involves coordinating shutoffs and containment with several parties.
Lewisville ZIP codes
ZIP 75067 is the largest in Lewisville, with 68,734 residents in the 2020 Census, followed by 75077 at 38,073 and 75057 at 16,001. USPS lists Lewisville as the preferred city name for all three, and 75077 also serves addresses labeled Highland Village and Flower Mound. Calls from any of them reach the same dispatch line.
Services in Lewisville
After the water is stopped, water damage cleanup removes wet materials, and water damage repair rebuilds. Mold after a leak is handled through mold remediation. Scope and price are explained before work starts, and standard homeowner policies exclude flood, so ask your insurer whether you carry separate coverage.
Crews also serve Grapevine and Carrollton through the same Coppell dispatch line.
Lewisville water damage questions
Is emergency water removal available in Lewisville?
Yes. The 24/7 line is answered at every hour, and the dispatcher will give you safety steps right away. Same-day response is the goal when available, with no arrival time promised.
Do you cover every ZIP code in Lewisville?
Yes. We serve 75057, 75067 and 75077, from Old Town and Vista Ridge to the neighborhoods near the lake. Give the address when you call and the dispatcher will confirm.
Does homeowner insurance cover creek or lake flooding?
Standard policies generally exclude flood, so a separate flood policy is needed. Water from a burst pipe or appliance is different, and sudden and accidental losses are often covered. Check your policy.
Is 75077 Lewisville or Flower Mound?
USPS lists Lewisville as the preferred city name for 75077, and it also serves addresses labeled Highland Village and Flower Mound. We serve the ZIP either way.